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GuestTrails
GuestTrails is a web-based marketing suite that generates revenue for your business by developing stronger and more profitable customer relationships. Our solutions provide immediate knowledge and insight into your guests’ behaviors including the ability to recognize, connect and communicate with your guests before, during and after their visit. Together with our GuestPwr, Online Reservations and Online Meal Ordering solutions, we deliver an easy to use, intelligent marketing suite with proven, measurable results.
GuestPwr
Increase and improve revenue and customer lifetime value by ensuring every guest is known and thoughtfully engaged.
- Drive guests to your website with a search engine optimized web page that is easy to set up and manage. You own your content and can make changes to update your site easily and instantly.
- Communicate and stay connected to your guests through the exchange of quick, simple and frequent messages through our social media widget, ShoutOut! Write a message in one location and it automatically updates across social networks such as Facebook and Twitter.
- Dashboard reporting gives you insights into your guests’ behaviors and spending, giving you the ability to target and market back to them.
Online Reservations
Gain visibility into your Guests’ behaviors, preferences and spending while giving your Guests legendary service 24/7. Guest reservations automatically populate your online reservation book. Guest email addresses are collected and saved to your account. A single online reservation book allows you to manage all of your reservations in one location. Detailed reports clearly display your return on investment (ROI) and segments your Guests based on behavior, new Guests, repeat Guests and total dollars spent per Guest reservation.
- Mobile-enabled for iPhone and Android
- Customized guest emails
- Allow guests to invite friends
- Guest data belongs to you
- Easy to use for you and your guests